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Where to Send Your Payment

Please forward payments indicating the appropriate Policy Number and including the payment stub to ensure the premium is applied to the correct policy. Please do not send cash.

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Travelers Canada
Box 8999 Lakeshore West PO
Oakville, Ontario
L6K 0E7


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Direct Connection to Insurance Service Representatives across Canada

For all Customer Service inquiries, contact:
1.800.268.4543
CustomerServiceCDN@travelers.com









We have 5 Regional Customer Service Centres across Canada to Assist you.

Atlantic Regional Centre (NS, NB, PEI, NL)
100 Venture Run, Suite 300
Dartmouth, Nova Scotia B3B 0H9
Fax: 902.423.6812
Claims 1.800.661.5522
Customer Service is handled in Oakville
Customer Service Fax: 905.825.6733

Metro West Regional Centre (Greater Toronto Area)
1275 North Service Road West
Oakville, Ontario. L6M 3M3
Fax: 905.825.6733
Claims 1.800.661.5522

Ottawa Regional Centre (Ottawa & Quebec)
155 Queen Street, Suite 300
Ottawa, Ontario. K1P 6L1
Fax: 613.233.0523
Claims 1.800.661.5522

Western Regional Centre (MB, AB, BC, Yukon, NWT, Nunavut)
777-8th Avenue S.W., Suite 1700
Calgary, Alberta. T2P 3R5
Fax: 403.263.8193
Claims 1.800.661.5522

Pacific Regional Centre (BC)
1055 West Georgia Street, Suite 2400
P.O. Box 11114, Royal Centre
Vancouver, British Columbia. V6E 3P3
Fax: 604.684.2817
Claims 1.800.661.5522
Customer Service is handled in Calgary
Customer Service Fax: 403.263.8193

Link to Customer Service Regional Centre Phone Numbers and Email Addresses.









Corporate Head Office

165 University Avenue, Toronto, Ontario. M5H 3B9
Telephone: 416.362.7231 or 1.800.268.8447

General Inquiries
Administration 416.350.3753
Reception 416.362.7231
Executive 416.947.2599
General Accounting 416.362.7231, ext. 4243
Human Resources 416.350.3740
Business Development 416.350.3721
Public & Legal Affairs 416.350.3704
Risk & Control Services 416.350.3748