Contact Us

Contact Us

• Where Do I Send a Payment?

By Phone or Email
• Locate Your Customer Service Regional Centre

By Postal Mail or Fax
• Regional Centre Addresses & Fax Numbers

Other Questions?
• Head Office Departments & Phone Numbers

Where to Send Your Payment

By Cheque

Travelers Canada
Box 8999 Lakeshore West PO
Oakville, Ontario
L6K 0E7

• New Business:
  Have the customer complete a Credit Card Authorization Form and attach it to to the application and forward to Travelers Canada by postal mail.
  
  
• Policy Change or Renewal:
  Have the customer complete the renewal or policy change payment stub with their credit card information and signature. The completed payment stub is then returned for processing by postal mail.
  
  
You may also submit credit card information by clicking on Credit Card Payment in the Quick Links navigation bar.

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For all Customer Service inquiries, contact:
1.800.268.4543
CustomerServiceCDN@travelers.com

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Atlantic Regional Centre (NS, NB, PEI, NL)
100 Venture Run, Suite 300
Dartmouth, Nova Scotia B3B 0H9
Fax: 902.423.6812
Claims 1.800.661.5522
Customer Service is handled in Oakville
Customer Service Fax: 905.825.6733

Metro West Regional Centre (Greater Toronto Area)
354 Davis Road
Suite 600
Oakville, Ontario, L6J 0C5
Claims (Fax): 1.866.777.7889
Claims (Phone): 1.800.661.5522

Ottawa Regional Centre (Ottawa & Quebec)
155 Queen Street, Suite 300
Ottawa, Ontario. K1P 6L1
Fax: 613.233.0523
Claims 1.800.661.5522

Western Regional Centre (MB, AB, BC, Yukon, NWT, Nunavut)
777-8th Avenue S.W., Suite 1700
Calgary, Alberta. T2P 3R5
Fax: 403.263.8193
Claims 1.800.661.5522

Pacific Regional Centre (BC)
1055 West Georgia Street, Suite 2400
P.O. Box 11114, Royal Centre
Vancouver, British Columbia. V6E 3P3
Fax: 604.684.2817
Claims 1.800.661.5522
Customer Service is handled in Calgary
Customer Service Fax: 403.263.8193

Link to Customer Service Regional Centre Phone Numbers and Email Addresses.

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Corporate Head Office

165 University Avenue, Toronto, Ontario. M5H 3B9
Telephone: 416.362.7231 or 1.800.268.8447

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